ATG Oxford is a fully bonded tour operator, with three licenses and two bonds.
The Association of Bonded Travel Organisers Trust Limited (ABTOT) provides financial protection under the Package Travel, Package Holidays and Package Tours Regulations 1992 for Alternative Travel Group Ltd.(ABTOT number 5181) , and in the event of insolvency, protection is provided for the following:
- non-flight packages commencing in and returning to the UK;
- non-flight packages commencing and returning to a country other than the UK; and
- flight inclusive packages that commence outside of the UK, which are sold to customers outside of the UK.
1, 2 and 3 provides for a refund in the event you have not yet travelled. 1 and 3 provides for repatriation. Please note that bookings made outside the UK are only protected by ABTOT when purchased directly with Alternative Travel Group Ltd.
We also hold an Air Travel Organiser’s Licence issued by the Civil Aviation Authority (ATOL number 2618). All the flights and flights-inclusive holidays booked through ATG Oxford are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL certificate confirming your arrangements and your protection under ATOL. Please check it to ensure that everything you booked (flights, hotels and other services) is listed on it. In the unlikely event of our insolvency the CAA will ensure that you are not left stranded abroad and will arrange to refund any money you have paid to us for an advance booking. The air-inclusive holidays and flights we arrange are ATOL protected providing either the person who pays for the booking is present in the UK when the booking is made; or if the first leg of any flight or flights we arrange for you commences in the UK. Please see our booking conditions for further information, or for more information about financial protection and the ATOL certificate, go to www.atol.org.uk/ATOLCertificate.